Foundations for the Future Charter Academy (FFCA) is one of Alberta’s leading public charter school systems, serving approximately 4,000 K–12 students across eight campuses in Calgary. Operating as a “one‑school” system, FFCA supports a diverse group of users across school leadership, teaching staff, support services, and central administration, all of whom rely heavily on digital collaboration and document sharing.
As FFCA’s Microsoft 365 environment evolved over time, SharePoint and Microsoft Teams grew organically without consistent standards or governance.
This resulted in:
Segue Systems delivered a comprehensive SharePoint and Microsoft Teams assessment to bring clarity to the current environment and define a practical roadmap for improvement.
We combined technical environment analysis with stakeholder interviews to understand both governance gaps and day‑to‑day collaboration challenges. The assessment focused on site structure, permissions, external sharing practices, content organization, and lifecycle management.
Based on these findings, we developed clear recommendations to standardize workspace creation, clarify ownership, improve information architecture, and introduce scalable governance controls. The engagement concluded with a phased roadmap designed to stabilize the environment, reduce risk, and support sustainable collaboration as FFCA continues to grow.
The assessment provided FFCA with a clear path to regain control of its collaboration environment and improve usability at scale.
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