Municipal workers using digital devices for field timekeeping and approval processes in local government operations.

Improving Field Timekeeping and Approvals in Municipal Operations

Client Overview: Cardston County

Cardston County is a municipal government located in southern Alberta, responsible for delivering a wide range of public services across a large geographic area. Many of these services depend on field‑based employees working outside of traditional office environments.

Field operations require administrative tools that are reliable, accessible, and easy to use. Cardston County needed a timekeeping solution that supported frontline staff while providing accurate, timely data for supervisors and leadership.

The Challenge

Existing timekeeping processes relied on manual entry and delayed approvals, leading to inconsistent submissions and increased administrative follow‑up. The tools in place were not designed for mobile or field use, making adoption difficult for staff working on‑site or in remote locations.

From a management perspective, limited visibility into submission and approval status made it harder to track labour data and respond to operational issues in a timely manner.

Our Approach

A Power Platform solution was designed with a mobile‑first mindset, prioritizing ease of use for field staff while automating approval workflows behind the scenes. The objective was to simplify time entry without sacrificing control, accuracy, or reporting needs.

Impact & Outcomes

The solution provided a streamlined interface for submitting time entries, supported by automated approval routing and notifications. Built‑in validation reduced errors at submission, while centralized reporting gave supervisors and leadership clear visibility into timekeeping activity across teams.

Time submissions became more consistent and timely, reducing administrative overhead for both staff and supervisors. Leadership gained improved insight into labour data, supporting better planning and decision‑making across municipal operations.

Technology Used

Trust accounting software interface for legal services.
Power Platform

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